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Mercer Den: Mercer student research helps make U.S. Homeland Security websites more user friendly
Feedback provided by Mercer technical communication students has played a part in improving U.S. Department of Homeland Security (DHS) websites, including the newly redesigned DHS.gov. This is the sixth year that Dr. Pam Brewer’s students have conducted usability studies for DHS. A technical communication professor in the School of Engineering, Dr. Brewer teaches an undergraduate
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